Shipping policy
Shipping Policy
Last Updated: July 9, 2026
Thank you for shopping with Quantis.
We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
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United States: 5–12 business days
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Canada: 7–15 business days
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Europe: 6–15 business days
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Australia & New Zealand: 7–18 business days
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Rest of the World: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.
Tracking updates may take a few days to appear after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Delays
We are not responsible for shipping delays caused by:
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Customs clearance
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Weather conditions
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Carrier disruptions
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Incorrect shipping information provided by the customer
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Other circumstances beyond our control
Incorrect Address
Customers are responsible for providing an accurate shipping address.
If an incorrect address is provided and the package cannot be delivered, additional shipping charges may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to resolve the issue as quickly as possible.